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Frequently Asked Questions

Find answers to common questions about our computer skills mini-course

Common Questions About TechLearn

We've compiled answers to the most frequently asked questions about our free computer skills mini-course. If you can't find what you're looking for, please use the contact form at the bottom of this page.

General Questions

Yes, the TechLearn mini-course is completely free. There are no hidden fees or subscription charges. Our mission is to make essential computer skills accessible to everyone who needs them.

This course is designed for:

  • Complete beginners who are just starting to use computers
  • People returning to computer use after a long break
  • Anyone who wants to build confidence with everyday digital tasks
  • Seniors and older adults looking to improve their technology skills

Each lesson takes approximately 30-45 minutes to complete. The entire 5-lesson course can be completed in about 3-4 hours, but we recommend taking your time and practicing the skills between lessons. Many students spread the course over one week, completing one lesson per day.

Technical Questions

You can access this course from any desktop computer, laptop, tablet, or smartphone with an internet connection. However, for the best learning experience, we recommend using a desktop computer or laptop since some lessons focus on computer-specific skills.

No special software is required to take this course. We use common programs that are typically pre-installed on most computers or freely available online. We provide instructions within each lesson if you need to access specific tools.

Yes! Our lessons cover both Windows and Mac operating systems. We provide clear instructions for both platforms when the steps differ. Screenshots and explanations are included for both systems to ensure everyone can follow along regardless of what computer they use.

Course Content Questions

Our 5-lesson mini-course covers:

  1. Computer Basics and Navigation: Understanding your desktop, files, folders, and basic controls
  2. Internet Essentials: Web browsing, searching, and basic online navigation
  3. Email Fundamentals: Setting up, sending, receiving emails and handling attachments
  4. Basic Document Creation: Creating, editing, saving documents and managing files
  5. Online Safety and Privacy: Protecting yourself online, recognizing scams, and basic security

Each lesson includes optional practice activities and simple knowledge checks to help reinforce what you've learned. These are not graded and are designed to build your confidence. There are no formal tests or examinations.

Yes! After completing all five lessons, you'll receive a digital certificate of completion that you can download, print, or share online. This certificate acknowledges your commitment to developing essential computer skills.

Support & Accessibility

Each lesson includes detailed step-by-step instructions with visual aids. If you need additional help, you can use the comment section below each lesson where our team typically responds within 24-48 hours. We also have a resources page with additional guides and troubleshooting tips.

Yes, we've designed our course with accessibility in mind. All video content includes captions, lessons have text-based alternatives, and our site is compatible with screen readers. We're committed to making computer skills accessible to everyone.

Absolutely! Once you register, you'll have unlimited access to all course materials. You can revisit lessons as often as you need to refresh your skills or practice specific techniques.

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